OUR PLATFORM - SYNCHRONOUS & ASYNCHRONOUS CARE
Every care modality.
One platform.
Not every patient needs a live video call. Not every condition warrants a questionnaire. CareValidate supports both synchronous (real-time) and asynchronous (non-real-time) care models in one platform, so you can serve patients the right way, every time.
Synchronous Care
Live Video Visits
HIPAA-compliant video consultations between patients and providers.
Secure Messaging
Real-time encrypted text chat between patient and provider, ideal for quick follow-ups, medication questions, or pre-visit intake.
Scheduling & Reminders
Patients book appointments directly through your branded platform. Automated reminders reduce no-shows without any manual effort.
Multi-Language Support
Synchronous care is available in English and Spanish, with additional language support available depending on provider availability and program configuration.
Asynchronous Care
Intake Questionnaires
Fully customizable intake funnels capture the patient's history, symptoms, and goals before provider review. No live interaction required, patients complete on their schedule.
Non-Real-Time Review
Providers review submitted information and respond with diagnoses, recommendations, and prescriptions, all without a live appointment.
Photo & Document Upload
Patients can submit photos (e.g., skin conditions, wound healing) and supporting documents as part of the async workflow.
Automated Follow-Ups
Post-visit follow-up questionnaires and check-ins can be triggered automatically at defined intervals to monitor patient progress without manual scheduling.
HIPAA
SOC2 Type II
LegitScript
Design your care model your way
Sync, async, or both: CareValidate supports any clinical workflow at scale.