HIPAA
SOC2 Type II
LegitScript

The data platform powering modern telehealth brands.

Fully integrated: e-commerce, patient experience, pharmacy fulfillment, provider network, and more in one platform, with full visibility into the data driving your growth

503A/503B pharmacy compliance
CPOM
FTC marketing standards
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Website homepage for telemedical showing a smiling woman in workout attire, an analytics dashboard with sales graph, and a GLP-1 goal selection form.
Analytics dashboard showing total sales of $250,023.84 with line chart comparing sales from April 10 and April 11, 2025 across days of the week.Smiling woman in burgundy workout outfit stretching with hands behind head beside text reading 'Everything you need. Built for you.' and a 'Get Started Today' button.Survey question asking what users want to accomplish with GLP-1, with options: Lose weight, Live longer, Improve my physical health, All of the above, and a Next button.
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Trusted by 1 million+ patients across
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The fastest way to build, launch, and scale digital health businesses

CareValidate combines the infrastructure you need with the growth support you want, so you can focus on serving patients while we handle the rest.

White-labeled
Full control of the patient experience

Compounded Medication & Pharmacy Fulfillment
GLP-1, peptides, HRT/TRT, skincare

Streamlined Digital Workflows
Patient communication, processes, and payment

Provider Network
Nationwide network of clinicians

Synchronous & Asynchronous Care
HIPAA-compliant platform

Customer Support
Trained team on-demand

Data & Analytics
Track success across your operations

Brand & Growth
Marketing funnels, brand and growth consulting

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Why build with CareValidate

Our full-service platform helps you get to compliance and profitability faster.

3:1
ROI in year 1
30 days
average time to launch (vs. 90+ days building alone)
days to launch
80%
reduction in operational spend
cost reduction
20x
patient volume increase within 60 days (case study)
patient growth

We keep every compliance consideration in mind. So you don't have to.

The regulatory surface area in telehealth is complex and constantly evolving. From FDA classifications to FTC advertising standards, from HIPAA privacy rules to state-level prescribing laws, we've built infrastructure that stays ahead of the compliance curve.

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Compliance at the core
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Pharmacy
503A/503B compliance, compounding standards, dispensing protocols
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Financial
Payment processing, revenue cycle management
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Marketing
FTC compliant messaging, claim substantiation
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Clinical
Licensed providers, evidence-based protocols, quality assurance
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Security & Privacy
HIPAA-compliant infrastructure with end-to-end encryption
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$7.42M
average cost of a healthcare breach
605
breaches in 2025
44.5M
Americans affected
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Download: Raising the Security Standard

From first call to live clinic,
with guardrails at every step

We’ve built compliance into the process itself. Every phase has checks, verifications, and safeguards, so you can launch with confidence and scale without risk.

Discovery
Build
Brand & Growth
Launch Prep
Launch
Live & Retention
Discovery & Strategy
1 week
COMPLiance guardrails
Formulary review
Clinical protocol audit
Rx eligibility criteria
We work with you to understand your brand, what you're building, and your operational, clinical, and pharmacy needs.
User interface showing product categories with GLP-1 selected and expanded to display Semaglutide and Tirzepatide injection and ODT options, and separate sections for payment plans with Klarna, Affirm, and Credit Card selected, and pricing plans with Monthly and 3 Months options selected.
Implementation & Build
1 week
COMPLiance guardrails
HIPAA-compliant build
SOC 2 infrastructure
Provider credentialing
Pharmacy verification
We work with you and your engineers to set up the back-end API with your systems, and get pharmacy and provider protocols set up.
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Brand, Marketing & Growth Setup
1 week
COMPLiance guardrails
Claim substantiation
FTC/FDA alignment
Our team helps to accelerate the LegitScript process, sets up brand and funnels, and works with you on a growth plan.
Website homepage with navigation bar, hero text 'Everything you need to get started. Built for you!' and four product images including a vial labeled Tirzepatide + Semaglutide, a bottle of Methylene Blue capsules, a spray bottle, and a jar of Brilliance Skin Cream.
Compliance Review & Launch Prep
2 weeks
COMPLiance guardrails
LegitScript certification
Clinical QA sign-off
Incident response plan
Consent audit
Our team is all hands on deck for your launch making sure all the previous steps are in place for a seamless integration.
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Launch
Day 30
COMPLiance guardrails
Go-live checklist
Soft launch cohort
Real-time monitoring
Incident protocols active
Your clinic goes live with every compliance control in place - not as an afterthought. We run a controlled soft launch before full go-live, monitor Rx routing and patient intake in real time, and keep incident response protocols active from day one.
Mobile screen showing a GLP-1 treatment intake form asking, 'How physically active are you?' with options from sedentary to competitive/biohacker, and a continue button.
Live & Retention
Ongoing
COMPLiance guardrails
Continuous monitoring
Quarterly audits
Regulatory updates
Our team tracks engagement, flags drop-off points, and helps you build retention programs - from re-engagement flows to medication refill support - that keep patients in care longer. You focus on growing your patient base; we make sure the infrastructure that supports them stays clean, compliant, and built to last.
Analytics dashboard showing total sales and sales per product around $250,023 with daily trends, a 10 to 1 consult type ratio pie chart, 27% returning customer purchases bar chart, total sales by U.S. location map, and top selling products bar chart for Semaglutide and Tirzepatide at 0.5%.
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Most telehealth businesses try to assemble this themselves.  The ones that scale build on CareValidate.

When telehealth infrastructure is built correctly, patients stay longer, refill more consistently, and receive safer care. Here's what that looks like in practice.

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Employer access
Safeguarding employer pharmacy spend while expanding access to GLP-1s
Challenge:
A healthcare benefits and navigation company needed to meet surging employee demand for GLP-1 access without adding to already rising employer pharmacy costs.
Solution:
Launched a CareValidate-powered partnership giving employers a compliant, cost-contained out-of-pocket GLP-1 access model with integrated chronic condition support.
Results:
✓
Member savings of up to 50% off GLP-1 retail prices
✓
Reduced GLP-1 impact on employer pharmacy spend
✓
Personalized navigation to chronic condition and lifestyle programs
✓
Sustainable outcomes delivered through an out-of-pocket model
Book a demo to learn more
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EXPAND
How a leading supplement brand powered its shift into clinical GLP-1 and peptide programs
Challenge:
Customers were asking for clinical guidance and GLP-1 and peptide access — but the brand had no telehealth infrastructure to deliver it compliantly.
Solution:
CareValidate powered the brand's full shift from supplement company to compliant clinical telehealth operation — without building from scratch.
Results:
✓
GLP-1 and peptide programs launched compliantly and at speed
✓
Existing customer base converted into clinical patients
✓
Clinical infrastructure delivered without an internal build
✓
High-margin recurring revenue streams unlocked in new categories
Book a demo to learn more
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RETAIN
Powering patient loyalty with prescription skincare, GLP-1s, and HRT
Challenge:
An established virtual clinic needed to expand into GLP-1, HRT, and prescription skincare to meet patient demand - without disrupting the brand trust it had spent years building.
Solution:
CareValidate infrastructure enabled rapid, compliant service expansion built on the clinic’s existing patient relationships and clinical reputation.
Results:
✓
Record patient retention — 10x virtual health industry average
✓
New GLP-1, HRT, and skincare programs live and fully compliant
✓
Growing patient satisfaction and trust post-expansion
✓
Patient base predominantly female — strong alignment with expanded services
Book a demo to learn more
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HIPAA
SOC2 Type II
LegitScript

The compliance infrastructure
serious telehealth brands build on.

Whether you're scaling an existing brand, or launching from scratch, CareValidate makes it easy.

Book a Demo
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