1

What is Care360?

Care360 is a secure and anonymized digital health platform for infectious disease management based on CDC guidelines.  

2

Who is Care360 for?

Care360 is a safe reopening solution for employees going to work, students going to school, and consumers engaging with the economy. 

3

What is the Care360 promise? 

Care360 is designed to make people feel safe and informed during periods of high transmission.       

4

Is Care360 a Contact Tracing Solution?

Care360 launched as one of the first automatic contact tracing solutions for enterprise and has since expanded to a complete safe-reopening suite. 

5

What about privacy?

Care360 is a fully anonymized program that does not collect any personally identifiable information ever. 

6

How does a fully anonymized program work?

Care360 uses randomly generates user ID's to facilitate communication about infectious diseases between managers and employees. 

7

Does Care360 help with social distancing?

Yes, the Care360 app sends a friendly social distancing reminder to users who are less than 6 feet apart for over 10 minutes.         

8

What are some of the other features of Care360?

Daily Health Checks, Person-Person Contact Tracing, Person-Area Contact Tracing, Integrated Testing, Enterprise Reporting and many more.     

9

Does Care360 work without the Care Badge ID Badges?

The Care Badge ID Badges only have to be used if/when Person-Person contact tracing is required.      

10

Do Care Badges require Cellular or WiFi?

No. Care Badges use Bluetooth Low Energy to detect proximity and do not require a cellular or WiFi connection.       

11

How does one carry a Care Badge

A Care Badge can be worn on a lanyards or kept in pockets, wallets and bags, or clipped to belts, phones and existing ID Badges.    

12

Will a Care Badge drain my phone's battery?

No. Care Badges come with their own coin cell battery and don't drain the user's phone battery at all.     

13

Do Care Badges track my movements?

No. Care Badges only track time and distance to other Care Badges for users enrolled in the Care360 program in a specific organization.      

14

Do Care Badges track me at home with GPS?

No. Care Badges do not use GPS tracking. They only track proximity to  other Care Badges using the Bluetooth Low Energy protocol.   

15

Why should I enroll in my company's Care360 Program?

The Care360 app will notify you if you are directly exposed to an infectious person or place and provide you guidelines to protect you and your family.   

16

Will my employer see my data? 

Unless specifically stated during the on-boarding process, your employer will only see population level reporting for the Care360 program. 

17

Will Care360 provide me with COVID-19 Testing?

If your employer has signed up for a package with COVID-19 testing then you will be able to access testing through the Care360 app. 

18

How does COVID-19 Testing work? 

Your manager can send you a link to sign up for an in-home COVID-19 PCR saliva test from within in the Care360 app.  

19

What is the benefit of Care360 to my employer? 

With population level reporting, your employer will be able to target their infectious disease response with respect to testing, cleaning and PPE. 

20

How much does the Care360 program cost?  

Care360 costs employers between $500 per month to $3000 per month, depending on the total number of users enrolled in the Care360 program.